Shipping policy

Shipment processing time

All orders are processed within 1-2  business days unless expedited shipping is chosen. Orders are not shipped on weekends or holidays.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout and we typically ship by USPS.  ChuBuddy grants free shipping on orders over $15 in the USA.  

Please note that USPS Provides the real time quote for estimated delivery time when you select your checkout option at checkout. We cannot ensure these estimates are accurate because of this. Having USPS provide custom quotes allows us to keep shipping costs down and prevent overcharging for shipping - You only pay for what you ship. Thank you for your understanding!

* Overnight delivery is only available for orders with delivery addresses within the continental United States.
Delivery delays can occasionally occur due to holidays, weather, disasters and other unforeseen events.

Shipment to P.O. boxes or APO/FPO addresses

ChuBuddy ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.  

 Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

International Shipping Policy

ChuBuddy ships via various carriers internationally.  We generally use DHL or USPS by weight.  International  customers are responsible for payment of any import duties, taxes and fees.  Contact info@chubuddy for more information about International Shipping costs.

ChuBuddy is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact us immediately and we will file a claim with the shipping service. It is your responsibility to purchase shipping insurance.

Please save all packaging materials and damaged goods before filing a claim.