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Terms and Conditions

Customer Service 

You can reach ChuBuddy via email, phone or by our website contact form. 

We also have an FAQ section on our website for most common questions. 

You can contact us by email or phone.

info@chubuddy.com | 612-868-1460


Return Policy 

ChuBuddy accepts returns for refunds within 15 days of shipping date of unused, packaged product in sellable condition. 

Please let us know reason of return. We do not reimburse shipping charges.


Limited Warranty 

ChuBuddy warrants that its products are free of manufacturing defects for a period of 30 days. 

We also stand behind the quality of our products 100%. 

If you are not satisfied with one of our products, please contact us and we will do our best to find a product that works for you and your child. 

We make chews for every kind of chewer. 

If we don’t find one that works to your satisfaction, we will refund your purchase price (limit one time).


Chew Factor 3.0 Strong, 60-day, No-Chew-Thru Warranty 

ChuBuddy warrants its Chew Factor 3.0 Strong products only (does not cover Chew Factor 1 and 2 rated products) 

for a period of 60 days to be free of punctures, holes or broken off pieces. 

This warranty does not include normal wear and tear, discoloration, bending, dents and the like. 

ChuBuddy will replace the product and work with you to get the product right for your child (limit 3 times).



ChuBuddy uses the USPS first class or priority service depending upon package size, weight and our discretion. 

ChuBuddy is not responsible for quoted USPS delivery time estimates and post office delays.


Privacy Policy 

Please see page with that heading


Contact Us 

We would love to hear from you about our products and any ideas/feedback you may have. 

You can reach us by email, phone, chat, or by filling out the form below. 

You can also call us at 612-868-1460. 

Our mailing address is 7730 Laredo Drive PO. 298, Chanhassen, MN 55317. Wholesale dealer inquiries welcome. 

Email us or fill in the form below. 






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